How Traina uses cookies and browser storage.

Essential cookies

Traina uses cookies and similar browser storage to keep users signed in, refresh account sessions, protect workspace access, and route users to the correct role experience.

Local browser storage

Traina stores display preference information, such as light or dark mode, in local browser storage. Customer onboarding screens may also store a small local progress signal so the interface can show the right next step on the same browser.

Payments and service providers

Payment method handling is provided through Stripe, and phone verification may use an external verification provider. Traina does not store full card details directly.

Analytics and choices

Traina may use optional product analytics after consent. These analytics help understand page usage and customer beta funnel issues, but they are not required to use Traina and are not used for payment decisions, trainer approval decisions, or pricing.

Product analytics are configured for explicit events only. Autocapture, session replay, heatmaps, surveys, and user identification are not enabled. Traina does not intentionally collect card details, one-time codes, phone numbers, private notes, health information, raw IDs, support messages, or token-bearing URLs in analytics events.

You can accept or decline analytics for this browser below. Your choice is stored as `traina.analytics_consent=granted` or `traina.analytics_consent=declined` in local browser storage. Browser settings can usually block or clear cookies and local storage, but doing so can affect sign-in, account access, and saved display preferences.

Beta feedback and support

WhatsApp beta feedback is separate from product analytics. Operational support remains available through support and support@traina.shop.

Related privacy information

For more information about marketplace data and deletion requests, read the privacy page and account deletion page.